Membership Agreement

Welcome to Pilialoha Dating Services LLC. Please read this Membership Agreement carefully before enrolling in a Membership or any Matchmaking service.

By enrolling in a Membership, submitting a profile, checking an acceptance box, or otherwise participating in Membership services, you agree to this Membership Agreement, the Pilialoha Dating Services LLC Service Agreement and Terms & Conditions, and Pilialoha Dating Services LLC Privacy Policy, 86’ed Policy, and Release of Liability.

Pilialoha Dating Services LLC is sometimes referred to as “PDS,” and the Client, Member, or Participant is sometimes referred to as “Client” or “CMP” or “CMPs”.

1. Membership

Pilialoha Dating Services LLC, offer a free no cost membership:

Membership is designed for eligible singles who would like to be included in PDS’s private matchmaking Database and potentially be considered for compatible matchmaking opportunities. A membership does not guarantee a match, date, introduction, coaching, follow-up communication, coaching, active matchmaking, any romantic result, compatibility, engagement, or marriage. PDS may, in its discretion, contact Members if PDS believes there may be a potential match opportunity. There is no guarantee that as a Member you will be matched, contacted, introduced, or selected for a matchmaking opportunity.

By joining the PDS membership, CMP understands there will be no compensation or reimbursement of any kind related to PDS services, except as required by law.

2. Creating your Member Profile

If you decide to create your own Member profile, you must complete the Member Profile Form. You agree that all information you provide must be truthful, accurate, current, and complete. You are responsible for updating PDS if any information changes, including your relationship status, location, contact information, availability, preferences, photos, or other material information.

3. Eligibility and Accuracy of Information

By agreeing to this Agreement, you represent that:

a. You are at least 21 years old;

b. You are legally able to enter into this agreement;

c. You are legally single or otherwise ethically available to date;

d. All information you provide is truthful, accurate, current, complete, and you will inform PDS of any informational updates immediately;

e. You are participating in any PDS Services in good faith and not for any improper purpose.

PDS may decline, pause, remove, or terminate any CMP in its discretion, subject to applicable law.

4. Cancel Membership

You may cancel your membership at any time by sending a message on the contact page. Cancellation stops any future matchmaking opportunities.

5. Background Checks and Safety

Pilialoha Dating Services LLC does not conduct background checks. Members are responsible for exercising their own good judgment and discretion when meeting any individual introduced through Pilialoha Dating Services LLC services or events. The Member is responsible for their safety in the usual manner they handle interactions in everyday life. PDS does not guarantee that any client, Member, potential match, or event participant is safe, truthful, compatible, emotionally available, financially stable, legally single, or free of criminal, civil, or personal issues.

6. Confidentiality

Pilialoha Dating Services LLC’s matchmaking process is confidential. PDS shall respect the Client’s/Member’s/Participant’s right to privacy and will not share any private information from the CMP to others who are not affiliated with the PDS unless it is essential to providing the Services. Without limiting the foregoing, PDS may disclose confidential information when appropriate.  PDS shall take reasonable measures to protect the confidentiality of all information obtained in the course of providing the Services. PDS will inform the CMP, to the extent possible, about the disclosure of confidential information.  CMP affirmatively agrees that any information shared by CMP with an another CMP is not controllable by PDS, and dissemination from CMP to friends, family or other contacts of said CMP is to reasonably expected. Client agrees that all information given to which CMP has access during the performance of Services or an event, or to which CMP has access to under this Agreement, shall be kept confidential and shall remain the proprietary information and exclusive property of PDS.  CMP understands that any information that is shared with friends, family, and acquaintances is not controllable by PDS, and is reasonably expected to be disseminated. 

You agree not to disclose, publish, screenshot, forward, post, upload, share, or misuse PDS’s confidential information, including match suggestions, candidate identities, client identities, profiles, photos, contact information, feedback, notes, Matchmaker communications, pricing, internal processes, database information, or proprietary business information. You also agree not to publicly identify, discuss, embarrass, harass, contact, investigate, expose, or misuse information about any PDS client, candidate, potential match, Member, event participant, Matchmaker, team member, or referral source.​

7. Conduct

You agree to treat PDS, its Matchmakers, team members, clients, candidates, potential matches, members, event participants, vendors, and referral sources with respect. PDS may remove, pause, or terminate participation if you engage in conduct that PDS reasonably determines is dishonest, unsafe, harassing, discriminatory, threatening, abusive, inappropriate, or inconsistent with the integrity of the matchmaking process. Review 86’ed Policy for more details on conduct.

8. Communication Consent

You consent to receive service-related communications from PDS by email, phone, text, website form, online portal, CRM, or other contact method you provide. Service-related communications may include membership information, reminders, cancellation confirmations, profile questions, potential match inquiries, scheduling communications, and administrative notices.

9. Terms and Conditions and Privacy Policy

This Membership Agreement is incorporated into and governed by PDS’s Service Agreement and Terms & Conditions and Privacy Policy. By signing up for a free Membership, or any other service, you agree to PDS’s Service Agreement and Terms & Conditions and Privacy Policy. Review Service Agreement and Terms & Conditions and Privacy Policy for more details.

10. Electronic Acceptance

By checking the box, clicking the submit button for member profile information, becoming a member, or otherwise electronically accepting this Membership Agreement, you agree that your electronic acceptance has the same legal effect as a handwritten signature.

11. Contact

For any questions, cancellations, or notices please send a message through the contact page.

12. Private Binding Arbitration

By agreeing to this Membership Agreement CMP and PDS agree that any dispute, claim, or controversy arising out of or relating to your Membership, cancellation, matchmaking introduction, website use, communications, or any related PDS service shall be resolved by private, final, and binding individual arbitration, except for claims that cannot legally be required to arbitrate or claims that qualify for small claims court.

The arbitration shall be administered by AAA or JAMS under the applicable consumer arbitration rules, unless the parties agree otherwise in writing.

Arbitration shall take place in Denver County, Colorado, or remotely by video if the arbitrator permits or if both PDS and CMP agree.

Nothing in this section prevents either PDS or CMP from seeking temporary or emergency injunctive relief in court to protect confidentiality, privacy, intellectual property, safety, or other urgent rights.

13. Class Action Waiver and Jury Trial Waiver

By agreeing to this Membership Agreement, CMP and PDS agree to bring any claim only on an individual basis. To the fullest extent permitted by law, CMP and PDS waive the right to bring, join, participate in, or recover through any class action, collective action, consolidated action, representative action, mass action, private attorney general action, or other group proceeding.

CMP and PDS also waive the right to a jury trial for any dispute that proceeds in court rather than arbitration, to the fullest extent permitted by law.

If any portion of this waiver is found unenforceable as to a particular claim, only that claim shall proceed as required by law, and all remaining claims shall proceed in individual arbitration to the fullest extent permitted by law.